The Challenges

• Could a discussion or avoiding one keeping you from getting the results you need?
• Do you work with others who are tough to get along with?
• Do you avoid difficult issues and situations?
• Do you interact with people who avoid having a difficult conversation with you?
• Are other viewpoints excessively pushed upon you?
• Do you or others become emotional or have a hard time handling disagreements?
• Do you sometimes fail to highlight the main topic and instead argue about irrelevant matters?

The Contents

• Develop Rapport - With people you don’t know well.
• Pace your conversations – Show them you are interested.
• Be persuasive, not abrasive – Get your points across with tact
• Resolve disagreements – Respectfully and skillfully
• Foster teamwork – For better commitment to decisions.
• Demonstrate openness – For others to share their views.

Length of training

This 2-day, highly interactive and fun workshop combines group activities, discussions, case studies and role plays for a memorable learning experience.

Delivery Options

• Open House trainings
• On site corporate trainings

What you receive

• Workshop Manual

Results

Through this workshop you will have the tools to be able to:

• Make the other person feel comfortable quickly.
• Decipher their body language and make sense out of it.
• Have the strategies to handle different kinds of people with ease.
• Speak their ‘preferred’ language
• Maintain and trigger their motivation
• Systematically build resourceful behaviors and thoughts into your future engagements